Entropia universe download error

Knowledge Base - FAQ. Knowledge base quick search:. Report Bugs and Errors A "bug" is an error, defect, fault, flaw, or imperfection in a program that prevents it from behaving as intended. How do I report a bug? What happens with my report? When will the bug be fixed? For more information on common problems please check the FAQ section of the website.

Also, please try asking other participants and check out Entropia Universe related community sites. If you are not able to resolve your issue by going through the check list mentioned above you are welcome to contact us again. Please then provide us with dxdiag text file, as described above. Account Support FAQ section. Knowledge Base - FAQ. Knowledge base quick search:. Crash Issues. Entropia Universe crash as soon as I try to log in. Make sure your system meets the requirements posted here : Note: If you are not sure how your computer is configured, you can run dxdiag which is a small Microsoft utility included with DirectX.

There may be heavy traffic on the download server. Generally, the traffic is high after a new release. In such case, the easiest thing to do is to wait a while and try again later. Your geographical location can also affect the download speed since the traffic might have to travel a great distance and go through different Internet Service Providers.

This is something that we cannot influence. You can help speed up your connection by making sure that you are not running any other bandwidth consuming applications at the same time as you download or run Entropia Universe. Account Support FAQ section.

Knowledge Base - FAQ. Knowledge base quick search:. Download and Installation. Where can I download the client software needed?