Marriott wifi terms of use

Generally, you are not eligible for free internet if you book with a third party website such as TripAdvisor, Priceline, Expedia, etc. Upgrading the internet may be necessary if you plan to stream video or download large files during your stay. But you can get enhanced internet for free if you are a Gold, Platinum, Titanium, and Ambassador elite member. Updated: September 25, Connecting to Marriott's WiFi. The arbitration shall be conducted on an individual basis, and not as a consolidated, common, representative, group or class.

The award of the arbitrator shall be conclusive and binding upon all parties hereto and judgment upon the award may be entered in any court of competent jurisdiction.

Other than as may be required by law, the entire arbitration proceedings including, but not limited to, any rulings, decisions or orders of the arbitrator , shall remain confidential and not be disclosed to anyone other than the parties to this Agreement. Limitations Period. Any and all claims and actions arising out of or relating to the sites shall be commenced within one 1 year from the occurrence of the facts giving rise to such claim or action, or such claim or action shall be barred.

Class Action Waiver. You agree that you will not file a class action against Marriott or participate in a class action against Marriott. You agree that you will not file or seek a class arbitration, or participate in a class arbitration, against Marriott. These insurance producers represent the insurer for purposes of the sale and will receive compensation as a result of the sale.

New York Residents : The compensation the producers receive may vary depending on a number of factors, including the policy selected, the producers' expenses, volume of business, or profitability. Travel protection plans are subject to terms, conditions and exclusions.

Plans include a waiver of the exclusion for pre-existing medical conditions if you meet the requirements listed in your plan; otherwise, the exclusion for pre-existing medical conditions will apply. All other terms, conditions, and exclusions apply.

Travel protection plan charge includes the cost of insurance benefits and assistance services. For more information, see your plan details, or contact Allianz Global Assistance at or Mayland Drive, Richmond, VA or customerservice allianzassistance. You should review the terms of this policy with your existing coverage. The purchase of travel insurance is not required to purchase any other products or services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified or authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing insurance coverage.

Travel insurance is intended for U. Maryland Residents : The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage.

Best Co. Except as otherwise specified, Allianz Global Assistance is the licensed producer and administrator of travel protection plans and an affiliate of Jefferson Insurance Company.

The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Non-Insurance Assistance services purchased as part of a travel protection plan are provided through Allianz Global Assistance. Except as expressly provided under your plan, you are responsible for charges you incur from third parties.

If you have questions about these Terms and Conditions, please send an e-mail to privacy marriott. All rights reserved. Marriott proprietary information. Terms of Use. Use of Site The services of the Sites are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors.

User Feedback By submitting any ideas, comments, suggestions or other information: to a Chat Room; or to Marriott related to improvements to the Sites or services related to the Sites; collectively, the "Feedback" , You agree that such Feedback shall be deemed, and shall remain, Marriott's property. Monitoring You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Sites, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

Terms Incorporated by Reference In addition to these Terms and Conditions, you agree to the terms, conditions, and notices specified at the following links, which are hereby incorporated into this Agreement: 1.

Confidentiality With respect to all communications you make to us regarding Marriott Information including but not limited to feedback, questions, comments, suggestions and the like: a you shall have no right of confidentiality in your communications and we shall have no obligation to protect your communications from disclosure; b we shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and c we shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

Inaccuracies and Errors Marriott Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction.

Travel Destinations Travel to certain destinations may involve greater risk than others. Availability of Products and Services Our Sites contain information on Marriott products and services, not all of which are available in every location. Third-Party Sites Any use of the maps functionality on this site shall be governed by the End User Terms of Use for the applicable maps application.

Governing Law These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law rules.

Uber and the Company reserve the right to change the number of Points that Members may earn and the activities for which they may earn Points. Uber or the Company may also unlink accounts as a result of termination or suspension of the Marriott Uber loyalty initiative, suspected fraud, or a change in eligibility. More information is available at www. Points and Awards may not be exchanged or redeemed by a Member for cash, prizes or credit. Points posted as the result of a transfer or earned from the use of credit cards may not be redeemable for certain Awards.

Awards are valid only for use by the individual designated on the Award and are not transferable, although, if requested at the time of issuance, an Award may be issued to a third party.

Third party transfers or transfers to non-Members are limited to five 5 Awards in a calendar year on a single Membership Account. At check-in, the guest using the Award may be required to show valid identification and provide a credit card to the Participating Property for incidental charges. Awards believed to have been bartered, sold, exchanged, or issued fraudulently, or issued to someone other than the eligible Member, will be void and will not be honored.

Redeeming Points for an Award Redemption Stay is subject to availability at the time of reservation. Advanced reservations are required and must be booked through the Marriott Channels as described in Section 1.

The standard guarantee and cancellation policies of a Participating Property will apply to Award Redemption Stay reservations including, without limitation, all minimum length of stay requirements, credit card guarantee requirements and charges for late cancellation, no-shows, and early check-out. The amount of Points required per night to obtain rooms at Participating Properties varies by the category of the Participating Property and the room types available at the Participating Property, length of stay, and may also vary by time of year.

Select properties may have redemption rates in excess of the Category 8 Redemption Rates. When redeeming Points for an Award Redemption Stay, the Award Redemption Stay includes the cost of a standard room with existing bedding at a Participating Property, room tax, service charge, and extra-person charges except at eligible all-inclusive properties , if any.

All other charges, including incidentals, resort fees and The Ritz-Carlton Club level charges, rollaways, and other fees, are the responsibility of the Member and are not included in the Award Redemption Stay. Standard rooms vary between Participating Properties and Participating Brands.

With an Award Redemption Stay, bedding and smoking preferences may be requested, but are not guaranteed. At the all-inclusive properties described under 2. Extra-person charges for the third, fourth, or more guests in the room are an additional fee and are not included in the Award Redemption as form of payment. This fee as well as all other property charges are the responsibility of the Loyalty Program Member and are not included in the Award Redemption Stay. Loyalty Program Members must inform any All-Inclusive Resort or Company-designated all-inclusive property of the correct number of guests for each reservation at such All-Inclusive Resort or Company-designated all-inclusive property, including any extra persons beyond the first and second guest, and the correct ages of any children for each such reservation.

The Company reserves the right, at its discretion, to modify the room rate a Member must pay for a reservation to reflect the correct guest count, including children, for such reservation. The free night offer applies to the lowest point redemption night within the same Award Redemption Stay for which the Free Night Award or PointSavers Award was ordered.

In the event there is more than one night at the lowest point redemption rate, the free night offer will apply to the first night at that rate. Stay for 5, Pay for 4 Award cannot be applied to a stay comprised of multiple reservations with consecutive nights.

Also, Stay for 5, Pay for 4 Award cannot be applied after the member checks into the hotel. There are no Points refund or free night credit for any unused portion of a Stay for 5, Pay for 4 Award. Point values are based on a standard room only does not apply to premium room and may vary by length of stay, hotel category, time of year, as well as when the Points are deducted, and the Award Redemption certificate ordered.

Members who redeem Points for additional guest rooms will not receive Elite Night Credit for those rooms; it is only given for the guest room in which the Member stays. A Member may redeem Points for up to a total of nine 9 guest rooms at the same Participating Property over the same dates. When doing so, the Member agrees to make legitimate Point redemption reservations in good faith for use by the Member and his or her invited guests only, and not for any other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

The Company reserves the right to cancel any reservations it believes to be in violation of the Program Rules. An Award Redemption Stay at destinations outside the United States is subject to all required government approvals, restrictions, and applicable non-hotel taxes.

Awards do not include United States federal inspection fees or any other fees, expenses, surcharges, non-hotel taxes or other costs or expenses that may be imposed by foreign governments for international travel. Members are responsible for these government mandated taxes, fees, etc. These limitations and exclusions are:. Participating Properties may limit the number of standard rooms available for redemption on a limited number of days. The following Participating Properties or Brands either do not participate in or do not fully participate in the Limited Blackout Dates policy at this time:.

When using Points for an Award Redemption Stay, Members may have to redeem additional Points to reserve an upgraded room such as an ocean view room or a suite. Upgrade Awards may only be used when redeeming Points for a stay at a Participating Property. There are two types of Upgrade Awards:. Point Upgrade Awards. Please refer to the details for the selected Participating Property at which you are making a reservation.

Paid Upgrade Awards. At select Participating Properties, Members may pay for an upgrade to a Free Night Award reservation on a cost per night basis. Additional Points are not required with Paid Upgrade Awards. Upgrade Award requirements vary by Participating Property, hotel category, room type and by season.

Participating Properties, at their discretion, may offer premium room s that require an Upgrade Award, e. Some Point Upgrade Awards require payment in local currency and cannot be purchased with Points. Check the room description for currency and other redemption requirements when booking an Award Redemption Stay reservation online. The Stay for 5, Pay for 4 Award described in Section 3.

Participation in and availability of PointSavers Awards are at the discretion of the Participating Property. An issued PointSavers Award can be used at a Participating Property in the category for which the Redemption Award is valid, or at any lower level category Participating Property that has availability of the PointSavers Award. A maximum of three 3 Points Advance Redemption Reservations are permitted to be maintained per Membership Account at any one time.

If a Member does not have sufficient Points to pay for a Points Advance Redemption Reservation by the end of the day hold, or the date that is fourteen 14 days prior to the Member's arrival date, whichever occurs sooner, the Points Advance Redemption Reservation will be cancelled.

The Member will be required to pay the amount of Points required at the time the Award Redemption certificate is ordered, even if the amount of Points required has increased since the time the Member booked the Points Advance Redemption Reservation. Promotional awards e. For example, if a Member has a Free Night Award that is worth 35, Points, that Free Night Award may not be used in conjunction with a Points Advance Redemption Reservation where the nightly rate associated with the reservation is 50, Points.

Multiple promotional award certificates can be used on a Points Advance Redemption Reservation provided the Member has a promotional award certificate that qualifies for usage for each night it is being applied. Points Advance cannot be used for any other Award Redemption options, including, but not limited to, Marriott Bonvoy Moments experiences, flights, Points to Miles conversions, Travel Packages, Instant Redemption Awards, and other services and merchandise.

An Instant Redemption Award must be ordered at the Participating Property during the stay to which it will be applied and cannot be booked in advance of the stay. For a listing of the Instant Redemption Awards required to redeem specific U. A request for an Instant Redemption Award may only be made by a Member of the Loyalty Program who is in good standing.

As proof of eligibility, a valid Membership Number is required when redeeming an Instant Redemption Award. Instant Redemption Awards cannot be redeemed for cash or gift cards.

The Member requesting the Instant Redemption Award must have the total Points value required to purchase the Instant Redemption Award requested available in his or her Membership Account at the time of ordering. Redeemed Instant Redemption Awards are not refundable, exchangeable, replaceable or transferable for cash or credit. The terms and conditions for the Moments Program can be found on its website. Once Points are donated, the exchange cannot be reversed or undone.

Points redeemed in connection with charitable donations are subject to the Program Rules along with any applicable terms and conditions of the partner processing the donations. Marriott Gift Cards. Gift cards may be issued by the Company or a third-party provider and will be clearly designated as such. Acceptance of the Gift Cards is the sole responsibility of participating merchants.

No photocopies of Gift Cards will be honored. Gift Cards have no cash value and may not be redeemed for cash or its equivalent. Any unused portion will not be returned as cash unless a Gift Card states otherwise, or is required by law.

Gift Cards are transferable unless otherwise noted on the Gift Cards. Gift Cards are void where prohibited by law. The Loyalty Program, the Company, third-party providers and any other participating merchants are not responsible for replacing lost, stolen or mutilated Gift Cards. Some Gift Cards require an additional charge for shipping and handling.

If applicable, Gift Cards do not include gratuities. Gift Cards will usually arrive within five to seven business days. Merchandise and Retailer Gift Cards. Points redeemed in connection with these partners are subject to the Loyalty Program Rules along with any applicable terms and conditions of the partner.

Members may redeem Points with participating airline frequent flyer programs and other airline-affiliated loyalty programs at a designated Points to Miles conversion ratio as indicated here.

If applicable, to achieve a bonus for transferred Points to a frequent-flyer program, or other airline-affiliated loyalty program, Marriott Bonvoy Points must be transferred through a single transaction at the noted threshold for bonus achievement. In most cases, Miles will be posted to your account within one 1 week. The terms and conditions of the airline frequent flyer program or other airline-affiliated loyalty program control the redemption and distribution of the Miles earned through the Loyalty Program.

The airline frequent flyer program or other airline-affiliated loyalty program reserves the right to change its program at any time without notice. The airline frequent flyer program or other airline-affiliated loyalty program is not responsible for products or services offered by other third parties participating in the Loyalty Program.

Points redeemed in connection with this partner are subject to the Loyalty Program Rules along with any applicable terms and conditions of the partner. More information on the cruise program may be obtained here. When a Member redeems Points to purchase a Travel Package: 1 the hotel award portion includes consecutive nights at the selected hotel on a Free Night Award or PointSavers Award in a standard room; Upgrade Awards cannot be used with Travel Packages; 2 Miles will be automatically transferred into the participating airline frequent flyer program account that matches the name on the Membership Account; and 3 Travel Packages are excluded from airline partner conversion bonus campaigns.

More information on the Travel Packages may be obtained here. All Program Rules apply to Elite membership. The Loyalty Program has the right to change, limit, modify or cancel the Program Rules for the Elite Program at any time, with or without notice, pursuant to section 1.

Participating Properties outside the United States may provide alternative services and benefits to the Elite membership benefits set forth in these Program Rules, depending on local law and policy. Pursuant to section 1. Nothing in these Program Rules will limit Company from exercising any legal rights or remedies that it may have. Benefits of Elite membership apply to stays on Qualifying Rates as described in Section 2.

Elite Members receive one set of benefits according to their membership tier on Stays of one or more consecutive nights as described in 2. Elite Members will receive Elite membership benefits including, without limitation: bonus Points, priority late checkout and room upgrades. Benefits vary by Elite membership tier. More information can be found in section 4. The awarding of Loyalty Program Elite membership benefits is void where prohibited by law and may vary outside the United States and Canada.

Local policy may prevail over Loyalty Program standards at Participating Properties, and some Elite membership benefits may not be available at some locations.

Pursuant to Section 8. Failure to request such payment prior to check out will result in a complete waiver of any right to receive such compensation. Reservations booked on Qualifying Rates made through meeting planners, travel agents, wholesalers or other approved third-party sources must include this information in order to be eligible for the Elite Benefits Guarantee. Accounts may be combined to achieve Elite membership. Pursuant to section 2. Elite benefits are not available at Marriott Executive Apartments locations.

Members who hold Qualifying Events at Participating Properties receive one 1 Elite Night Credit for every twenty 20 room nights booked and actualized, up to a maximum of twenty 20 Elite Night Credits per contract. The earning of ten 10 Elite Night Credits per calendar year for the first Qualifying Event ended on December 31, Elite Status may be earned through various Partner Programs and is subject to the terms and conditions of the Partner Program as well as the Loyalty Program Rules.

Qualifying Charges without a personal overnight stay will not earn Elite Night Credit toward Elite membership. Earning Lifetime Elite Status. For example, if a Member meets the Gold Elite Minimum Requirement during the Eligible Status Year by earning twenty-five 25 Eligible Nights and becomes a Gold Elite Member for the remainder of and for all of , and will each count as separate Eligible Status Years. The Company will determine, in its sole discretion, whether or not a Member has met the requirements to achieve Lifetime Elite Status.

Once a Member achieves Lifetime Elite Status as described in 4. Lifetime Elite Status Criteria. Members can earn Lifetime Elite Status through the following criteria:. Silver Elite Members and above are eligible to receive the following benefits:. Bonus Points vary by Elite membership level and are calculated based on base Points earned during a stay.

Priority Late Checkout. Based on availability. Please call the front desk the morning of checkout and let them know your planned departure time. Ultimate Reservation Guarantee. To be eligible, Member's Loyalty Program Member Number and a valid credit card number must be included with the reservation. If a Participating Property is unable to honor the reservation, it will pay for comparable accommodation nearby for the Elite Member that night and compensate the Member for the inconvenience.

Pursuant to section 4. The Gift Shop Discount is extended at participating Marriott-operated gift shops. Participating Brands include: St. A Membership Account card physical card or mobile card must be presented to obtain the discount. In addition to all of the benefits Silver Elite Members receive, Gold Elite Members and above are eligible to receive the following benefits:.

Members who designate their earning preference as Miles will need to initiate the transfer of Elite Welcome Gift of Points to Miles as described in section 2. Late Checkout. This benefit is based on availability. Member should call the front desk the morning of checkout and request a late checkout up until 2 p. This benefit is subject to availability on the day of arrival and is limited to a Member's personal guestroom at no additional charge.

Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors. At The Ritz-Carlton, rooms with direct Club access are excluded. Upgrades are subject to availability and identified by each Participating Property. Complimentary Enhanced Internet Access. This benefit is not applicable in meeting rooms. In addition to all of the benefits Gold Elite Members receive, Platinum Elite Members and above are eligible to receive the following benefits:.

Platinum Elite Members and above receive a complimentary upgrade to the best available room, subject to availability on the day of arrival, for the entire length of stay.

Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors. Enhanced Room Upgrades are subject to availability and are identified by each Participating Property.

Elite Welcome Gift. Platinum Elite Members and above receive one Elite Welcome Gift of their choice where multiple options are offered on a Stay of one or more consecutive nights as described in 2.

Members who select or receive Points as their Elite Welcome Gift and have designated their earning preference as Miles will need to initiate the transfer of Elite Welcome Gift of Points to Miles as described in section 2. If the Elite Welcome Gift is not offered at time of arrival, compensation applies see below. Choices vary by Participating Brand:. An additional U. The U.

Guaranteed Lounge Access. This benefit is not applicable when breakfast is included in the rate or the brand offers an approved alternative. Additional charges may apply for Lounge Access where the guest count is greater than the Member plus one allowance including children. Lounge amenities may include light snacks and daily continental breakfast. This benefit only applies to the one 1 guest room in which the Platinum Elite Member is staying.

In the United States and Canada: When a Participating Property's Lounge is closed, or property does not have a Lounge or approved alternative, the property will offer a daily continental breakfast in the restaurant for the Member plus one 1 guest, or Member can choose Points per night of Stay.

In Europe: Participating Properties without a Lounge or approved alternative offer daily breakfast in restaurant for Member plus one 1 guest, or Member can choose Points per night of Stay. This benefit is not applicable when breakfast is included in the rate or the brand offers an approved alternative as described above.

The following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1, Points in lieu of breakfast.

These properties include:. Outside United States and Canada at Courtyard properties with a Lounge, breakfast is offered in the restaurant when the Lounge is closed. Participating Properties outside the United States will pay the equivalent in local currency. Platinum Elite Members and above may check out as late as 4 p. Members can request late checkout when making a reservation through central reservations, at check-in, via the mobile app where available or at any time during their stay.

This benefit is guaranteed at all Participating Properties, except at resort and convention hotels and Design Hotels TM , where it is based upon availability. The list of Night Annual Choice Benefits on choice-benefit. A selection must be made through choice-benefit. All Night Annual Choice Benefit selections are final and may not be changed after they are made.

Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per room, per night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:.

Checking for availability begins five 5 days before arrival. If availability is not confirmed five 5 days before arrival, availability is checked each day before arrival up to 2 p. Confirmed Suite Night Awards may be canceled up to 2 p. Cancellation of a confirmed Suite Night Award reservation after 2 p. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program.

The promotional code is void where prohibited by law. The promotional code is for a single purchase only. ET, and Saturday and Sunday between 9 a. Dollar Charity Donation. Fund for the Arne M. The Loyalty Program cannot direct or otherwise guarantee how the Arne M. All funds are transferred from the Loyalty Program to the U. Sorenson Hospitality Fund. World Wildlife Fund name and emblem are used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion or political position.

All rights reserved. For example, if a Member is given the Silver Elite status benefit during the Eligible Status Year, the Member will become a Silver Elite member for the remainder of , all of , and January and February of The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level in March of the calendar year following such subsequent Eligible Status Year.

Elite Nights and Elite membership status are subject to the Program Rules in section 4. Guaranteed Room Type.